Consumer Conditions Scoreboard (Surveys of consumers and retailers)
Descripción
The consumer conditions survey is a representative survey conducted by the European Commission in each Member State of the Union, plus Iceland, Norway and (at least until 2020) the United Kingdom to assess consumer attitudes, behaviours and experience in the Single Market, regarding the respect of consumer rights and safety. In 2020 (results published in 2021), it includes targeted questions to assess the impact of COVID.
The survey contains respondents questions on opinions and statements codified on qualitative scales (e.g. from strongly agree to strongly disagree), as well as on consumer experiences and behaviour (e.g. problems experienced and actions to solve them) and consumer knowledge on the their rights (in the form of quiz).
Campos de Eurovoc
Recursos
- 1.01 Consumer Conditions Survey 2021 edition - Main Results PDF
- 1.02 Consumer Conditions Survey 2021 edition - Country highlighted results PDF
- 1.03 Consumer Conditions Survey 2021 edition - Dissemination database with EXCEL pivot-tables in a microsite Excel XLSX
- 1.0: Dissemination database – Consumer Conditions Scoreboard 2019 ZIP
- 1.1: Consumer Conditions Scoreboard 2019 PDF
- 1.2: Survey on consumers’ attitudes towards cross-border trade and consumer protection - 2018 PDF
- 1.3: Survey on retailers’ attitudes towards cross-border trade and consumer protection – 2018 PDF
- 1.4: Technical report – consumers’ attitudes towards cross-border trade and consumer protection – 2018 PDF
- 1.5: Technical report – retailers’ attitudes towards cross-border trade and consumer protection – 2018 PDF
- 2.1: Consumer Conditions Scoreboard 2017 PDF
- 2.2: Survey on consumers’ attitudes towards cross-border trade and consumer protection - 2016 PDF
- 2.3: Survey on retailers’ attitudes towards cross-border trade and consumer protection – 2016 PDF
- 2.4: Technical report – consumers’ attitudes towards cross-border trade and consumer protection – 2016 PDF
- 2.5: Technical report – retailers’ attitudes towards cross-border trade and consumer protection – 2016 PDF
- 3.1: Consumer Conditions Scoreboard 2015 PDF
- 3.2: Survey on consumers’ attitudes towards cross-border trade and consumer protection - 2014 PDF
- 3.3: Survey on retailers’ attitudes towards cross-border trade and consumer protection – 2014 PDF
Visualizaciones
- Título alternativo
- Consumer scoreboards
- Página de entrada
- https://commission.europa.eu/strategy-and-policy/policies/consumers/consumer-protection-policy/key-consumer-data_en
- Tipo de conjunto de datos
- Estadístico
- Fecha de publicación
- 2015-12-16
- Fecha de modificación
- 2018-12-14
- Periodicidad de acumulación
- bienal
- Cobertura temporal desde
- 2008-01-01
- Cobertura temporal hasta
- 2016-01-01
- Cobertura geográfica
- Eslovaquia, Finlandia, Suecia, Reino Unido, Polonia, Portugal, Rumanía, Eslovenia, Islandia, Noruega, Bulgaria, Bélgica, Dinamarca, Chequia, Estonia, Alemania, Grecia, Irlanda, Francia, España, Italia, Croacia, Letonia, Chipre, Luxemburgo, Lituania, Malta, Hungría, Austria, Países Bajos
- Idioma
- inglés
- [u'2.1: Consumer Conditions Scoreboard 2017', u'2.1: Consumer Conditions Scoreboard 2017']
- [u'1', u'0']
- Catalogue
- European Union Open Data Portal
Contacto
European Commission, DG JUST, Unit B1 Consumer Policy and Sustainability
EUROPEAN COMMISSION, B-1049 BRUSSELS, DG Justice and Consumers, Unit B1 Consumer Policy and Sustainability