Dirección General de Justicia y Consumidores
Eurobarometer 2012 on perceptions of discrimination in the EU
The survey looks into attitudes and perceptions of Europeans towards discrimination, based on different grounds (gender, ethnic origin, religion or beliefs, age, disability, sexual...
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Consumer Markets Scoreboard (Consumer Market Monitoring Survey)
The Consumer Markets Scoreboard tracks the performance of over 50 consumer markets using indicators such as comparability of offers, trust in retailers, problems, complaints,...
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Visualizar este conjunto de datos con Market Monitoring Survey 2010 to 2015 Qlikview application
Consejo de Europa
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Rapex (Rapid Alert System – Non-Food)
European legislation ensures a consistent, high level of protection for the health and safety of consumers. Products placed on the market in the internal market are subject to general...
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EU Member States legal systems and law - overview
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Identifying the main cross-border obstacles to the Digital Single Market and where they matter most: DSM consumer survey (2015)
The survey was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM)...
PDF Excel XLS (572 presentación) (151 Descargas)
Consumer Conditions Scoreboard (surveys of consumers and retailers)
The Consumer Conditions Scoreboard monitors Member States' consumer conditions and the integration of the single market from the consumer perspective. The main data sources of the...
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Visualizar este conjunto de datos con Surveys of consumers' and retailers' attitudes towards cross-border trade and consumer protection 2008 to 2016 Qlikview application
Information on legal rules concerning maintenance claims
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Information on Member States Law
Each Member State of the European Union (EU) has its own law and legal system. Member State (MS) law can comprise both law at the national level (or national law, which is valid anywhere...
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European Case Law Identifier (ECLI)
The European Case Law Identifier (ECLI) has been developed to facilitate the correct and unequivocal citation of judgments from European and national courts. A set of uniform metadata...
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Small claims procedure at the EU and Member States' level
The European Small Claims procedure is designed to simplify and speed up cross-border claims of up to €2000. The European Small Claims Procedure is available to litigants as an...
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Cross-border family mediation
Mediation can be particularly helpful in cross-border family disputes and parental child abduction cases. The term ‘family matters’ covers a broad range of disputes, from purely private...
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Mediation in Member States
Mediation is at varying stages of development in Member States. There are some Member States with comprehensive legislation or procedural rules on mediation. In others, legislative bodies...
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Member State case law
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Procedural time limits – general information
When you are involved in a civil dispute and think you may have to litigate, you must be aware that there is certain deadline for taking action. All modern legal systems including those...
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Judicial systems in Member States
The Member State judicial systems are very diverse, reflecting differences in national judicial traditions. Below you will find general information on judicial systems in Member States –...
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Information on judicial systems in Member States – ordinary courts
Ordinary courts are the core of the judicial systems in the Member States. They deal with a major part of judicial proceedings. Their scope of jurisdiction varies considerably. You can...
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Rights of defendants in criminal proceedings
If you are suspected or accused of a criminal offence, these factsheets take you through the criminal process and the various steps involved. They explain your rights and obligations at...
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Judicial systems in Member States – Specialised courts
In several Member States there are specialised courts, which deal with specific matters. Often such courts deal with disputes concerning administrative issues or in some cases with...
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Costs of legal proceedings at EU and Member States' level
Costs of proceedings: the European Union (EU) has granted a number of rights to its citizens such as the freedom of movement within its borders. These rights have changed the lives of...
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