GDP per inhabitant in PPS (Purchasing Power Standard EU 28=100):70 (2017)
Act on the National Cyber Security System
Amendment to the Act on Trust Services and Electronic Identification
National Act on Trust Services and Electronic Identification
EU Directive on Network and Information Society (NIS Directive)
general rules for the Law on electronic invoicing in public procurement
Act of 5 September 2016 on Trust Services and Electronic Identification
Act on Providing Services by Electronic Means
Central Government, Ministry of the Interior and Administration, Control of Special and Intelligence Services
Personalised information about the status of the document is available online.
Tax refunds are available to entities authorised both from the European Union member states, and also from third countries in relation to goods and services purchased by them in Poland, or in relation to goods subject to importation into Poland.
Ministry of Family, Labour and Social Policy
The portal provides detailed information for job seekers and employers. The website allows for job searches in Poland, EU and EEA countries, as well as internships. The Pue.zus.pl portal enables users to check their current retirement account.
Central Government, Ministry of Economy, Ministry of Family, Labour and Social Policy, Social Insurance Institution (ZUS)
Registration as an unemployed person online. Other online services include: to request a referral to training, to request to organise an internship, an application for a certificate. This ministry manages the Labour Fund which handles benefit claims in case of employer insolvency or bankruptcy. Registrations are administered by county labour offices and benefits are also paid by them.
Income taxes: declaration, notification of assessment
The new eDeclarations system, introduced on 1 January 2008, allows anyone, to submit his/her tax declaration electronically.
The tax office issues a certificate of non-payment in taxes at the taxpayer's request. The application together with the required documents are transmitted online via the portal biznes.gov.pl. This option is available to individuals and companies.
Central Government, Ministry of Infrastructure
Information and an application form is available on the portal www.obywatel.gov.pl. Personalised information with the possibility to check the status of the document is also available online.
Car registration (new, used, imported cars)
The procedure is described on the national portal Obywatel.gov.pl. There is also an application form available for downloading.
Central Registry of Vehicles and Drivers
The Ministry of Digital Affairs launched an updated Central Registry of Vehicles and Drivers (CEPIK 2.0) bringing in new functionalities for citizens and companies concerning technical tests.
Announcement of moving (change of address)
Ministry of the Interior and Administration
Online check-in and check-out service from place of residence.
Ministry of Investment and Economic Development
The website provides information on different issues regarding records of land and buildings.
Certificates (birth, marriage): request and delivery
https://www.gov.pl/web/mswia; https://obywatel.gov.pl/
Requests can be sent in to the user’s municipality. Many municipalities offer forms to download.
Information is available on the above-mentioned portal, as well as obywatel.gov.pl and on the website http://epuap.gov.pl/ where one can fill in a request form and send it to his municipality. Many municipalities offer forms to download too.
The website provides information on how information from the National Criminal Register can be obtained, as well as the forms which need to be completed.
Declaration to the police (e.g. in case of theft)
Central Government, Ministry of the Interior and Administration
Information only. Police forces are supervised by the Ministry of the Interior and Control of Special and Intelligence Services. The scope of information and content varies among regional police forces.
The website provides information regarding the storage and management of waste.
The website enables voters to register in elections.
The website enables the submission of an application for voting by correspondence for those with disabilities.
Enrolment in higher education/university
Central Government, Ministry of Science and Higher Education, higher education institutions
Some of Poland’s largest universities have implemented enrolment and registration systems for courses and exams. The Ministry of National Education is working on a national system for registering high school final marks and making them available for the enrolment systems of universities.
Public libraries (availability of catalogues, search tools)
Central Government/Regional and Local authorities, Ministry of Culture and National Heritage
There is no centralised booking system for public libraries, yet most municipal libraries are equipped with online reservation catalogues. The National Library in Warsaw, the State Archives and the largest university libraries are equipped with electronic catalogues and search tools. The Polish Internet Library was launched in December 2002 to provide access to digitised copies of all the masterpieces of ancient Polish literature, graphics and paintings, as well as scientific publications and special editions for the blind.
There is no centralised booking system for public libraries, yet most municipal libraries are equipped with an online reservation catalogue. The National Library in Warsaw, the State Archives and the largest university libraries are equipped with electronic catalogues and search tools. The Polish Internet Library was launched in December 2002 to provide access to digitised copies of all the masterpieces of ancient Polish literature, graphics and paintings, as well as scientific publications and special editions for the blind.
Central Government, Ministry of Science and Higher Education, Bureau for Academic Recognition and International Exchange, higher education institutions
Besides student grants (social, scientific, etc.), this office coordinates and organises the recruitment of Polish scientists and students on scholarships abroad and also foreigners studying and doing internships in Poland.
Mobile version of the pupils’ card implemented in public mobile application mCitizen. The solution is fully deployed and available for willing schools and pupils.
Mobile version of the student card implemented in public mobile application mCitizen. A pilot project at two Polish Universities will be launched in 2019.
The central database for work offers allows for the search of internships in Poland and abroad.
Information on available funding opportunities from the European Union.
Information and assistance to researchers
EURAXESS Poland provides information and assistance to mobile researchers – by means of the web portal and with the support of the national EURAXESS Service Centres. The portal contains practical information concerning professional and daily life, as well as information on job and funding opportunities.
Ministry of Health, Centre for Health Information Systems
The website provides information on how to open an Internet Patient Account and the associated benefits for users.
Health related services (interactive advice on the availability of services in different hospitals; appointments for hospitals)
National Health Fund (Narodowy Fundusz Zdrowia)
http://www.nfz.gov.pl/ (Integrated Informant of Patient)
Information about services, hospitals and health centres is available online.
Medical costs (reimbursement or direct settlement)
Central Government, Ministry of Health, National Health Fund
The National Health Fund centralises the financial management of healthcare services. Persons covered by general health insurance (on the compulsory or voluntary basis) are entitled to free healthcare services from healthcare providers with signed contracts with the regional branches of the National Health Fund.
Centre of Information Systems for Health Care
Thanks to IKP, every patient now has online access to personal health information, including received e-Prescriptions, e-Referrals, benefits provided and their cost. New functionalities offering access to EHR, lifestyle related and prevention information, a medicines database, and general guide to the healthcare sector will be developed shortly.
Polish Social Insurance Institution (Zakład Ubezpieczeń Społecznych)
Allows doctors to issue an electronic document which is automatically transferred to the insurance company and employer.
The European Health Insurance Card (EHIC) is used to claim health insurance entitlements while temporarily outside Poland (e.g. while on holiday or on a business trip) in EU states, EEA countries or Switzerland. The website gives information on how to request the EHIC, as well as which forms to complete for obtaining the card.
As of 1 January 2019, all Polish pharmacies are connected and healthcare units are adjusting their systems to the service platform. In 2020, participation in this network will be mandatory for everyone in the Polish healthcare system.
Most child allowances (including 500+) are available on-line via the portal. Authorisation using a trusted profile is required.
This eService enables parents to register the birth of a child and choose his or her name.
Office of Competition and Consumer Protection
The portal gives comprehensive information on consumer protection rules in Poland, provides help and advice for consumers, information on Abusive Contract Terms, as well as useful links consumers can consult.
The European Consumer Centre belongs to the European Consumer Centre Network-ECC Net, founded by the European Commission in 28 Member States in collaboration with National Governments. It informs consumers on their rights and assists them with cross-border consumption issues, promoting and supporting out of court disputes resolution more quickly and at a lower cost than the Court claim procedures.
The website offers multiple online services such as a database with information about objects of protection, according to predetermined criteria, publications, list of patent attorneys, as well as ways of communication with the patent office electronically.
The website of the programme Youth Guarantee offers different services for young people, including information on where to find a job or how to start a business, and increase their education level to match the market needs better.
Requests for issuing a work permit or a seasonal work permit online enables employers interested in employment of foreigners from all non-EU/EEA foreign nationals to submit their request.
The eDeclarations system, introduced in 2008, can be used to submit tax declarations electronically.
Data for the INTRASTAT and EXTRASTAT relating to the trading of goods within the EU and non-member countries are collected through the Single Administrative Document (SAD) using online forms. SAD documents can be submitted using CELINA WebCel (for standard procedures) and CELINA OPUS (for simplified procedures) subsystems, both constituting the customs gateway. In September 2007, Polish Customs launched a new Export Control System (ECS) which has allowed the electronic handling of export customs declarations. Now, 100% of tax declarations are processed online.
The Polish Public Procurement Office (PPO)
The portal of the Office of Public Procurement provides an official Public Procurement Bulletin with a search engine, database of contract awards and an online tender publication system. Tender notices and tenders award notices with a value above EUR 6 000 and below EUR 60 000 are to be submitted online on the PPO portal by registered Public Administrations.
Employment opportunities outside the country
Labour Market Department Ministry of Family, Labour and Social Policy
The section is divided into information on working abroad in the European Union countries as well as opportunities in other countries. This section also contains information for Polish citizens who return to the country after a period spent living abroad.
Central Government, Social Insurance Institution (ZUS)
An online system using Public Key Infrastructure for sending social security monthly declarations, and mandatory for all entities employing more than five persons.
The website of the Chief Labour Inspectorate contains all necessary information related to the legality of employment, finding district inspectorates, et cetera.
REACH (Registration, Evaluation, Authorisation and Restriction of Chemicals, EU Regulation no 1907/2006) Helpdesk
The website offers information directed at small and medium-scale enterprises.
Environment-related permits (incl. reporting)
Central Government, Ministry of Environment
Submission of data to statistical offices
Central Government, Central Statistical Office (GUS)
Submission of data to regional statistical offices can be done using the downloaded cliSent programme and online forms.
Information on available funding opportunities from various ministries and the European union.
An information point for conducting business for entrepreneurs and public administration. The Centre is for the users of the Central Register and Information on Business and biznes.gov.pl. Consultants from the Help Centre answer questions through various communication channels: telephone, livechat, automatically by the virtual official or a contact form. Video chat, sharing a screen (co-browse) and making calls with consultants through a web browser are frequently used tools. The Help Centre is also adapted for the hearing impaired. All information and electronic services are available in Polish and English.