Directorate-General for Justice and Consumers

• Consumer Conditions Scoreboard (surveys of consumers and retailers)
  The Consumer Conditions Scoreboard monitors Member States' consumer conditions and the integration of the single market from the consumer perspective. The main data sources of the...
  CSV PDF (658 views)  (110 Downloads)
  

  Visualise this dataset with Surveys of consumers' and retailers' attitudes towards cross-border trade and consumer protection 2008 to 2016 Qlikview application

• Consumer Markets Scoreboard (Consumer Market Monitoring Survey)
  The Consumer Markets Scoreboard tracks the performance of over 50 consumer markets using indicators such as comparability of offers, trust in retailers, problems, complaints,...
  CSV PDF (780 views)  (195 Downloads)
  

  Visualise this dataset with Market Monitoring Survey 2010 to 2015 Qlikview application

• Identifying the main cross-border obstacles to the Digital Single Market and where they matter most: DSM consumer survey (2015)
  The survey was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM)...
  Excel PDF (415 views)  (125 Downloads)
  
• European Court Database (CDB) Application Programming Interface (API)
  The European Court Database (CDB) system is publicly available since November 2015. It provides an easy way for users to determine the correct (i.e., competent) court for a number of...
  PDF (308 views)  (101 Downloads)
  
• Information on legal rules concerning maintenance claims
  If you wish to claim maintenance, for example by asking for a monthly payment for child support from a parent not living with the child, EU law allows you to use the courts of your home...
  HTML (356 views)  (1646 Downloads)
  
• Information on Member States Law
  Each Member State of the European Union (EU) has its own law and legal system. Member State (MS) law can comprise both law at the national level (or national law, which is valid anywhere...
  HTML (246 views)  (4278 Downloads)
  
• European Case Law Identifier (ECLI)
  The European Case Law Identifier (ECLI) has been developed to facilitate the correct and unequivocal citation of judgments from European and national courts. A set of uniform metadata...
  HTML (188 views)  (1169 Downloads)
  
• Small claims procedure at the EU and Member States' level
  The European Small Claims procedure is designed to simplify and speed up cross-border claims of up to €2000. The European Small Claims Procedure is available to litigants as an...
  HTML (129 views)  (762 Downloads)
  
• Cross-border family mediation
  Mediation can be particularly helpful in cross-border family disputes and parental child abduction cases. The term ‘family matters’ covers a broad range of disputes, from purely private...
  HTML (87 views)  (983 Downloads)
  
• Mediation in Member States
  Mediation is at varying stages of development in Member States. There are some Member States with comprehensive legislation or procedural rules on mediation. In others, legislative bodies...
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• Procedural time limits – general information
  When you are involved in a civil dispute and think you may have to litigate, you must be aware that there is certain deadline for taking action. All modern legal systems including those...
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• Information on legal rules concerning divorce
  When a married couple decide to separate permanently, one of the spouses, or both together, will generally institute divorce proceedings.
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• Judicial systems in Member States
  The Member State judicial systems are very diverse, reflecting differences in national judicial traditions. Below you will find general information on judicial systems in Member States –...
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• Information on judicial systems in Member States – ordinary courts
  Ordinary courts are the core of the judicial systems in the Member States. They deal with a major part of judicial proceedings. Their scope of jurisdiction varies considerably. You can...
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• Rights of defendants in criminal proceedings
  If you are suspected or accused of a criminal offence, these factsheets take you through the criminal process and the various steps involved. They explain your rights and obligations at...
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• Judicial systems in Member States – Specialised courts
  In several Member States there are specialised courts, which deal with specific matters. Often such courts deal with disputes concerning administrative issues or in some cases with...
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• Statutory interests in the Member States
  Calculation of statutory interest on judicial cooperation in civil and commercial matters can be relevant under several European Union law instruments. However, these instruments do not...
  HTML (99 views)  (787 Downloads)
  
• Procedures for enforcing a judgment
  When a Court is involved in solving a dispute, there are two steps that must be ensured at the end of the process. First, the Court must hand down a judgment and then the judgment needs...
  HTML (97 views)  (331 Downloads)
  
• The order for payment procedures at EU and Member States' level
  The European Payment Order is a simplified procedure for cross-border monetary claims which are uncontested by the defendant, based on standard forms. Standard forms have been drawn up...
  HTML (51 views)  (159 Downloads)
  
• Information on the small claims procedure
  The European Small Claims procedure is designed to simplify and speed up cross-border claims of up to €2000. The European Small Claims Procedure is available to litigants as an...
  HTML (199 views)  (300 Downloads)
  

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