Dirección General de Justicia y Consumidores

• Eurobarometer 2012 on perceptions of discrimination in the EU
  The survey looks into attitudes and perceptions of Europeans towards discrimination, based on different grounds (gender, ethnic origin, religion or beliefs, age, disability, sexual...
  PDF (1108 presentación)  (81 Descargas)
  
• Consumer Conditions Scoreboard (surveys of consumers and retailers)
  The Consumer Conditions Scoreboard monitors Member States' consumer conditions and the integration of the single market from the consumer perspective. The main data sources of the...
  CSV PDF (622 presentación)  (98 Descargas)
  

  Visualizar este conjunto de datos con Surveys of consumers' and retailers' attitudes towards cross-border trade and consumer protection 2008 to 2016 Qlikview application

• Consumer Markets Scoreboard (Consumer Market Monitoring Survey)
  The Consumer Markets Scoreboard tracks the performance of over 50 consumer markets using indicators such as comparability of offers, trust in retailers, problems, complaints,...
  CSV PDF (770 presentación)  (101 Descargas)
  

  Visualizar este conjunto de datos con Market Monitoring Survey 2010 to 2015 Qlikview application

• Identifying the main cross-border obstacles to the Digital Single Market and where they matter most: DSM consumer survey (2015)
  The survey was based on data collected within the scope of a wider investigation that feeds into one of the Commission’s top priorities: to create a borderless Digital Single Market (DSM)...
  Excel PDF (412 presentación)  (104 Descargas)
  
• Rapex (Rapid Alert System – Non-Food)
  European legislation ensures a consistent, high level of protection for the health and safety of consumers. Products placed on the market in the internal market are subject to general...
  PDF HTML (886 presentación)  (207 Descargas)
  
• European Court Database (CDB) Application Programming Interface (API)
  The European Court Database (CDB) system is publicly available since November 2015. It provides an easy way for users to determine the correct (i.e., competent) court for a number of...
  PDF (296 presentación)  (85 Descargas)
  
• Information on legal rules concerning maintenance claims
  If you wish to claim maintenance, for example by asking for a monthly payment for child support from a parent not living with the child, EU law allows you to use the courts of your home...
  HTML (322 presentación)  (1620 Descargas)
  
• Information on Member States Law
  Each Member State of the European Union (EU) has its own law and legal system. Member State (MS) law can comprise both law at the national level (or national law, which is valid anywhere...
  HTML (235 presentación)  (4244 Descargas)
  
• European Case Law Identifier (ECLI)
  The European Case Law Identifier (ECLI) has been developed to facilitate the correct and unequivocal citation of judgments from European and national courts. A set of uniform metadata...
  HTML (182 presentación)  (1132 Descargas)
  
• Small claims procedure at the EU and Member States' level
  The European Small Claims procedure is designed to simplify and speed up cross-border claims of up to €2000. The European Small Claims Procedure is available to litigants as an...
  HTML (125 presentación)  (740 Descargas)
  
• Cross-border family mediation
  Mediation can be particularly helpful in cross-border family disputes and parental child abduction cases. The term ‘family matters’ covers a broad range of disputes, from purely private...
  HTML (78 presentación)  (954 Descargas)
  
• Mediation in Member States
  Mediation is at varying stages of development in Member States. There are some Member States with comprehensive legislation or procedural rules on mediation. In others, legislative bodies...
  HTML (71 presentación)  (1148 Descargas)
  
• Member State case law
  The courts of the Member States of the European Union (EU) apply and interpret the law of the relevant Member States as well as EU law. Therefore, it is in the interest of citizens and...
  HTML (112 presentación)  (1180 Descargas)
  
• EU Member States legal systems and law - overview
  Each Member State of the European Union (EU) has its own law and legal system. Member State (MS) law can comprise both law at the national level (or national law, which is valid anywhere...
  HTML (153 presentación)  (1194 Descargas)
  
• Procedural time limits – general information
  When you are involved in a civil dispute and think you may have to litigate, you must be aware that there is certain deadline for taking action. All modern legal systems including those...
  HTML (87 presentación)  (687 Descargas)
  
• Information on legal rules concerning divorce
  When a married couple decide to separate permanently, one of the spouses, or both together, will generally institute divorce proceedings.
  HTML (90 presentación)  (1114 Descargas)
  
• Judicial systems in Member States
  The Member State judicial systems are very diverse, reflecting differences in national judicial traditions. Below you will find general information on judicial systems in Member States –...
  HTML (91 presentación)  (1159 Descargas)
  
• Information on judicial systems in Member States – ordinary courts
  Ordinary courts are the core of the judicial systems in the Member States. They deal with a major part of judicial proceedings. Their scope of jurisdiction varies considerably. You can...
  HTML (58 presentación)  (1111 Descargas)
  
• Rights of defendants in criminal proceedings
  If you are suspected or accused of a criminal offence, these factsheets take you through the criminal process and the various steps involved. They explain your rights and obligations at...
  HTML (77 presentación)  (1744 Descargas)
  
• Judicial systems in Member States – Specialised courts
  In several Member States there are specialised courts, which deal with specific matters. Often such courts deal with disputes concerning administrative issues or in some cases with...
  HTML (70 presentación)  (1151 Descargas)
  

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