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Privacy Statement

The Publications Office of the European Union is in the process of updating some of the content on this website in the light of the withdrawal of the United Kingdom from the European Union. If the site contains content that does not yet reflect the withdrawal of the United Kingdom, it is unintentional and will be addressed.

The information on this site is subject to a disclaimer, a copyright notice and rules related to personal data protection.


The European Commission maintains this website to enhance public access to information about its initiatives and European Union policies in general. Our goal is to keep this information timely and accurate. If errors are brought to our attention, we will try to correct them. However the Commission accepts no responsibility or liability whatsoever with regard to the information on this site.

This information is:

  • of a general nature only and is not intended to address the specific circumstances of any particular individual or entity;
  • not necessarily comprehensive, complete, accurate or up to date;
  • sometimes linked to external sites over which the Commission services have no control and for which the Commission assumes no responsibility;
  • not professional or legal advice (if you need specific advice, you should always consult a suitably qualified professional).

Please note that it cannot be guaranteed that a document available on-line exactly reproduces an officially adopted text. Only the Official Journal of the European Union (its printed edition, or since 1 July 2013 its electronic edition made available on the EUR-Lex website), is authentic and produces legal effects.

Copyright notice

© European Union, 1995-2019

Reuse is authorised, provided the source is acknowledged. The reuse policy of the European Commission is implemented by a Decision of 12 December 2011 [728KB]

The general principle of reuse can be subject to conditions which may be specified in individual copyright notices. Therefore, users are advised to refer to the copyright notices of the individual websites maintained under Europa and of the individual documents. Reuse is not applicable to documents subject to intellectual property rights of third parties.

It is our goal to minimize disruption caused by technical errors. However some data or information on our site may have been created or structured in files or formats that are not error-free and we cannot guarantee that our service will not be interrupted or otherwise affected by such problems. The Commission accepts no responsibility with regard to such problems incurred as a result of using this site or any linked external sites.

This disclaimer is not intended to limit the liability of the Commission in contravention of any requirements laid down in applicable national law nor to exclude its liability for matters which may not be excluded under that law. is developed by the European Commission with the support of a consortium led by Capgemini Consulting, including INTRASOFT International, Fraunhofer FOKUS, con terra, Sogeti, 52 North, the Lisbon Council, Time.Lex and the University of Southampton.
Contract number: LC-00644764
SMART number: 2017-1123

Personal Data Protection

Processing operation: (National, regional, local and geo data portals)
Data Controller:
Publications Office of the European Union, unit C.4, 'EU Open Data and CORDIS'
Record reference: DPR-EC-02096

  1. Introduction

The European Commission (hereafter ‘the Commission’) is committed to protect your personal data and to respect your privacy. The Commission collects and further processes personal data pursuant to Regulation (EU) 2018/1725 of the European Parliament and of the Council of 23 October 2018 on the protection of natural persons with regard to the processing of personal data by the Union institutions, bodies, offices and agencies and on the free movement of such data (repealing Regulation (EC) No 45/2001).

This privacy statement explains the reason for the processing of your personal data, the way we collect, handle and ensure protection of all personal data provided, how that information is used and what rights you have in relation to your personal data. It also specifies the contact details of the responsible Data Controller with whom you may exercise your rights, the Data Protection Officer and the European Data Protection Supervisor.

The information in relation to processing operation ' (National, regional, local and geo data portals)' undertaken by unit C.4, 'EU Open Data and CORDIS' of the Publications Office of the European Union, is presented below.

  1. Why and how do we process your personal data?

Purpose of the processing operation: Unit C.4, 'EU Open Data and CORDIS' of the Publications Office collects and uses your personal information to operate The portal contains a contact form and offers users the possibility to subscribe to a newsletter. Users can also contact the portal by e-mail or telephone.

The following specific processing operations are carried out:

  • Helpdesk: ticketing service (Jira) to offer general support to users
  • Newsletter: sent to subscribed users (newsletter distribution list)
  • Use case forms: allow users to submit open data use cases
  • Social media posting: the tool Hootsuite is used as a social media post platform
  • Webinars
  • E-mail service: the tool Zimbra is used as e-mail service.

Your personal data will not be used for an automated decision-making including profiling.

  1. On what legal ground(s) do we process your personal data

We process your personal data, because:

- processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the Union institution or body;


- you as data subject have given your consent to the processing of your personal data for one or more specific purposes.

Further legal bases for the processing:

  • Directive 2003/98/EC of the European Parliament and of the Council of 17 November 2003 on the re-use of public sector information, esp. Article 9
  • Decision 2009/496/EC, Euratom of the European Parliament, the Council, the Commission, the Court of Justice, the Court of Auditors, the European Economic and Social Committee and the Committee of the Regions of 26 June 2009 on the organisation and operation of the Publications Office of the European Union.
  • Commission Decision 2011/833/EU on the reuse of Commission documents
  1. Which personal data do we collect and further process?

In order to carry out this processing operation unit C.4, 'EU Open Data and CORDIS' of the Publications Office collects the following categories of personal data:

E-mail address and surname/first name (for newsletter, helpdesk, e-mail service, webinars, use cases); any further information voluntarily provided by you in forms or messages.

Electronic identification data (username/password, IP addresses, logs) to allow you to log in to the back office of This is needed to access additional personalised features like the storing of favourite datasets and favourite SPARQL queries.

The provision of personal data is mandatory if you want to use the full range of functionalities of

  1. How long do we keep your personal data?

Unit C.4, 'EU Open Data and CORDIS' of the Publications Office only keeps your personal data for the time necessary to fulfil the purpose of collection or further processing, namely for 2 years after the last active use.

  1. How do we protect and safeguard your personal data?

All personal data in electronic format (e-mails, documents, databases, uploaded batches of data, etc.) are stored either on the servers of the European Commission or of its contractors. All processing operations are carried out pursuant to the Commission Decision (EU, Euratom) 2017/46 of 10 January 2017 on the security of communication and information systems in the European Commission.

The Commission’s contractors are bound by a specific contractual clause for any processing operations of your data on behalf of the Commission, and by the confidentiality obligations deriving from the General Data Protection Regulation (‘GDPR’ Regulation (EU) 2016/679).

In order to protect your personal data, the Commission has put in place a number of technical and organisational measures in place. Technical measures include appropriate actions to address online security, risk of data loss, alteration of data or unauthorised access, taking into consideration the risk presented by the processing and the nature of the personal data being processed. Organisational measures include restricting access to the personal data solely to authorised persons with a legitimate need to know for the purposes of this processing operation.

  1. Who has access to your personal data and to whom is it disclosed?

Access to your personal data is provided to the Commission staff responsible for carrying out this processing operation and to authorised staff according to the “need to know” principle. Such staff abide by statutory, and when required, additional confidentiality agreements.

Specific tasks are carried out by the following contractors:

  • Intrasoft, 2B Rue Nicolas Bové, L-1253 Luxembourg: operation of the portal.
  • Capgemini Invent, 1 Reykjavikplein, Utrecht, 3543, The Netherlands: reports, studies and user engagement.
  • Sogeti, 36 Route de Longwy, L-8080 Bertrange, Luxembourg: Helpdesk.
  • Amazon Cloud (Amazon Web Services): data from helpdesk, deployment of software, newsletter and use case forms
  • Hootsuite: data from social media posting

Hootsuite is a company based in Canada. The data transfer to this companies is authorised, as the Commission has an adequacy decision for Canada (commercial organisations).

  1. What are your rights and how can you exercise them?

You have specific rights as a ‘data subject’ under Chapter III (Articles 14-25) of Regulation (EU) 2018/1725, in particular the right to access, rectify or erase your personal data and the right to restrict the processing of your personal data. Where applicable, you also have the right to object to the processing or the right to data portability.

You have the right to object to the processing of your personal data, which is lawfully carried out pursuant to Article 5(1)(a).

You have consented to provide your personal data to Unit C.4, 'EU Open Data and CORDIS' of the Publications Office for the present processing operation. You can withdraw your consent at any time by notifying the Data Controller. The withdrawal will not affect the lawfulness of the processing carried out before you have withdrawn the consent.

You can exercise your rights by contacting the Data Controller, or in case of conflict the Data Protection Officer. If necessary, you can also address the European Data Protection Supervisor. Their contact information is given under Heading 9 below.

Where you wish to exercise your rights in the context of one or several specific processing operations, please provide their description (i.e. their Record reference(s) as specified under Heading 10 below) in your request.

  1. Contact information
  • The Data Controller

If you would like to exercise your rights under Regulation (EU) 2018/1725, or if you have comments, questions or concerns, or if you would like to submit a complaint regarding the collection and use of your personal data, please feel free to contact the Data Controller, Unit C.4, 'EU Open Data and CORDIS' of the Publications Office,

  • The Data Protection Officer (DPO) of the Commission

You may contact the Data Protection Officer ( with regard to issues related to the processing of your personal data under Regulation (EU) 2018/1725.

  • The European Data Protection Supervisor (EDPS)

You have the right to have recourse (i.e. you can lodge a complaint) to the European Data Protection Supervisor ( if you consider that your rights under Regulation (EU) 2018/1725 have been infringed as a result of the processing of your personal data by the Data Controller.

  1. Where to find more detailed information?

The Commission Data Protection Officer (DPO) publishes the register of all processing operations on personal data by the Commission, which have been documented and notified to him. You may access the register via the following link:

This specific processing operation has been included in the DPO’s public register with the following Record reference: DPR-EC-02096.


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