Flash Eurobarometer 469: Illegal content online

The European Commission has taken a series of targeted and horizontal measures to curb the spread of illegal content online, including hate speech, child sexual abuse material, incitement to terrorism, consumer scams and content that infringes intellectual property rights. The Flash Eurobarometer 469 was requested by DG CONNECT and was part of a broader consultation and engagement strategy in support of the Impact Assessment on further measures to tackle illegal content online. To explore Europeans’ experience of illegal content online, and their opinions about the role and responsibility of online platforms, this survey explores the following areas: - The use of various types of online hosting services; - Views about the safety of the Internet and addressing illegal content online; - The types of illegal content encountered online, the actions taken as a result, and satisfaction with the hosting service’s response; - Respondents’ experiences of having legal content wrongfully blocked, the reasons given for this and the actions taken as a result; - Opinions about the actions Internet hosting services should take to address illegal content online, including content removal and the right of appeal.

The results by volumes are distributed as follows:

• Volume A: Countries
• Volume AA: Groups of countries
• Volume A' (AP): Trends
• Volume AA' (AAP): Trends of groups of countries
• Volume B: EU/socio-demographics
• Volume B' (BP) : Trends of EU/ socio-demographics
• Volume C: Country/socio-demographics

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  Researchers may also contact GESIS - Leibniz Institute for the Social Sciences: https://www.gesis.org/eurobarometer