Our 2025 User Survey Assessment: New insights and ideas going forward
Thank you for helping us improve the European Data Portal!
We are thrilled to share the findings from our 2025 User Survey, an initiative which helps deepen our understanding of the wants and needs of the European Data Portal’s users. From Monday, 1 September, to Sunday, 13 October 2025, we invited you to share your thoughts on how you use our portal and what matters most to you. The response was incredible, and your feedback is already guiding the next steps towards improving the European Data Portal.
One key trend revealed that for most of the respondents (39%), the main source of open data is the European Data Portal. The survey confirmed what we expected: most of you visit the portal to access datasets that support your work, research, or decision-making. Others use it to explore open data concepts or find inspiration for policy development. This diversity shows how important it is to keep the portal relevant and useful for all these needs.
The survey also revealed that users appreciate the data availability and variety on the European Data Portal, as well as the accessibility of the portal, as well as the training and education opportunities. Users have indicated that they would like to see more improvements in the filtering and search functionalities of the portal, as well as the mobile experience of the portal and the user interface. With these insights, we look forward to working on an improved portal together with you this year.
Finally, we asked about our data.europa academy. We found that from the respondents that did use the academy’s services, 86% said they would highly recommend the platform to their peers. We are already working on updates based on your input, so stay tuned for what comes next. In the meantime, your ideas remain essential. Even though the survey is closed, you can still share suggestions through our contact form. Together, we can make the portal more useful for everyone.
The survey will continue to be conducted annually to identify evolving trends and better understand our users' needs. We remain committed to improving the portal’s user experience, so stay tuned for updates!
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